SHIPPING POLICY

LUNÉR

Free shipping on all orders. Processing time is 1 to 3 business days. Delivery takes 8 to 12 business days.

1–3 business days – Processing
8–12 business days – Delivery
FREE shipping – No minimum order

Order Placed
Immediately
→ Processing
1 to 3 business days
→ Dispatch
After processing
→ Delivery
8 to 12 business days

DELIVERY TIMES

Below you will find the average delivery times for all our orders:

Stage — Timeframe

Order Processing
1 to 3 business days (may be longer if the order is placed on Friday evening or during the weekend)

Estimated Delivery
8 to 12 business days after dispatch

HOW TO PLACE AN ORDER

Ordering from LUNÉR is very simple. Follow the steps below:

1. Product
Go to the product page and add the desired item to your cart by clicking the "Add to Cart" button. Make sure you have selected the correct variants.

2. Checkout
Click "Proceed to Checkout". On the information page, enter your correct address details. Once completed, click "Continue to Shipping".

3. Review
On the shipping page, review your address details. It will be indicated here that all shipping is completely free. Click "Proceed to Payment".

4. Payment
Select your preferred payment method. All payments are secured via SSL — you can always rely on a safe payment environment.

5. Confirm
Click "Complete Order" and you will be redirected to your chosen payment method. Follow the instructions to complete your purchase. If you encounter any issues, please contact us.

PAYMENT METHODS

At LUNÉR, all payment methods are encrypted via SSL, ensuring a secure payment environment.

- Credit Card (AMEX · Mastercard · Maestro · Visa)
- PayPal (PayPal account)
- Klarna (Deferred payment)
- EPS (Electronic payment)
- Sofort (Instant transfer)

SHIPPING COSTS

We cover the shipping costs on all orders.

All our products are delivered door-to-door, 100% free of charge. No minimum order value is required.

ORDER DISPATCH

Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible. That's why we ensure your order is processed and shipped as fast as possible.

To offer fair prices, we collect orders in large quantities and ship them all at once when we reach the required minimum quantity. We appreciate your understanding and your support in helping create a more sustainable world.

Note:
Like many online stores, we are very busy and delays may occur. Please take this into consideration when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is dispatched today, please contact us by email. Our support team will be happy to advise you on the best solution.

Email:
info@shopluner.com